Can Green AI Get-up-and-go Sustainable Transformation in the Fintech Division?
DOI:
https://doi.org/10.69565/jems.v4i2.417Keywords:
Green AI, FinTech, ESG, AI ethics, SDGs, qualitative research, AI in financial services, Environmental sustainability, Qualitative researchAbstract
The rapid adoption of artificial intelligence (AI) by financial technology (FinTech) has led to significant efficiencies in products such as robo-advisors, credit scoring systems, and fraud detection systems. However, despite these beneficial developments, environmental concerns persist as the energy demand of AI models remains substantial. This study examines the environmental implications of AI-powered products, as well as the adoption of Green AI practices, including energy-efficient algorithms and sustainable infrastructure, by FinTech organizations. This study employed a qualitative, interpretive approach, utilising a total of twelve semi-structured interviews with participants in strategic, technical, and ESG roles. The thematic analysis revealed evidence that awareness of Green AI is increasing; however, there were inconsistent indications of actual implementation of the initiatives, as legacy systems hindered results, the lack of standard metrics, and limited stakeholder pressure. Almost certainly, if institutionalized and standardized, Green AI can provide FinTech with the opportunity to align its long-term sustainability ambitions. This study contributes to the ongoing discussion on responsible AI by connecting the conceptual threads of the study to the UN Sustainable Development Goals (SDGs 9, 12, and 13) and providing practical recommendations relevant to the FinTech industry.
References
Adelakun, B. O., Antwi, B. O., Ntiakoh, A., & Eziefule, A. O. (2024). Leveraging AI for sustainable accounting: Developing models for environmental impact assessment and reporting. Finance & Accounting Research Journal, 6(6), 1017–1048. https://doi.org/10.51594/farj.v6i6.1234
Adeyeri, T. B. (2024). Economic impacts of AI-Driven automation in financial services. Valley International Journal Digital Library, 12(7), 6779–6791. https://doi.org/10.18535/ijsrm/v12i07.em07
Ahmad, F., Ameni Boumaiza, Sanfilippo, A., & Luluwah Al‐Fagih. (2025). A detailed comprehensive role of digital technologies in green finance initiative for net‐zero energy transition. Advanced Energy and Sustainability Research. Advance online publication. https://doi.org/10.1002/aesr.202500066
Ahmed, S. K. (2024). Research methodology simplified: How to choose the right sampling technique and determine the appropriate sample size for research. Oral Oncology Reports, 12(100662), 100662–100662. https://doi.org/10.1016/j.oor.2024.100662
Alzoubi, Y. I., & Mishra, A. (2024). Green artificial intelligence initiatives: Potentials and challenges. Journal of Cleaner Production, 468(143090), Article e143090. https://doi.org/10.1016/j.jclepro.2024.143090
Bahoo, S., Cucculelli, M., Goga, X., & Mondolo, J. (2024). Artificial intelligence in finance: A comprehensive review through bibliometric and content analysis. Artificial Intelligence in Finance: A Comprehensive Review through Bibliometric and Content Analysis, 4(2), Article e23 https://doi.org/10.1007/s43546-023-00618-x
Baker, J. (2012). The Technology-Organization-Environment Framework. In Y.K. Dwivedi, L. M. Scott, L. Schneberger, & I. S. Systems (Eds.), Information systems theory: Explaining and predicting our digital society (pp. 232–243). University of Hamburg Press.
Balboni, K. (2024, March 4). A guide to sample sizes in qualitative UX research. User interviews. https://www.userinterviews.com/blog/qualitative-research-sample-sizes
Barker, R. (2025). Corporate sustainability reporting. Journal of Accounting and Public Policy, 49, 107280–107280. https://doi.org/10.1016/j.jaccpubpol.2024.107280
BBVA. (2021, June 15). Artificial intelligence and green algorithms contribute to improved energy efficiency at BBVA headquarters. https://www.bbva.com/en/sustainability/artificial-intelligence-and-green-algorithms-contribute-to-improved-energy-efficiency-at-bbva-headquarters/
Bhuiyan, M. (2024). Carbon footprint measurement and mitigation using AI. Social Science Research Network. https://doi.org/10.2139/ssrn.4746446
Bolón-Canedo, V., Morán-Fernández, L., Cancela, B., & Alonso-Betanzos, A. (2024). A review of green artificial intelligence: Towards a more sustainable future. Neurocomputing, Article e128096. https://doi.org/10.1016/j.neucom.2024.128096
Bonelli, M. I. (2024). Enhancing Robo-Advisors with AI: Insights and innovations in the Indian financial market. Social Science Research Network. https://doi.org/10.2139/ssrn.5001042
Braun, V., & Clarke, V. (2006). Using Thematic Analysis in Psychology. Qualitative Research in Psychology, 3(2), 77–101. https://doi.org/10.1191/1478088706qp063oa
Correia, M. S. (2019). Sustainability: An Overview of the Triple Bottom Line and Sustainability Implementation. IGI Global.
Creswell, J. W., & Poth, C. N. (2018). qualitative inquiry and research design choosing among five approaches. SAGE Publications.
Dostatni, E., Mikołajewski, D., & Rojek, I. (2022). The use of artificial intelligence for assessing the pro-environmental practices of companies. Applied Sciences, 13(1), Article e310. https://doi.org/10.3390/app13010310
Elbashir, M. Z., Collier, P. A., & Sutton, S. G. (2011). The role of organizational absorptive capacity in strategic use of business intelligence to support integrated management control systems. The Accounting Review, 86(1), 155–184. https://doi.org/10.2308/accr.00000010
European Commission. (2025, February 18). AI act. https://digital-strategy.ec.europa.eu/en/policies/regulatory-framework-ai
Fan, J., Fang, L., Wu, J., Guo, Y., & Dai, Q. (2020). From brain science to artificial intelligence. Engineering, 6(3), 248–252. https://doi.org/10.1016/j.eng.2019.11.012
Gao, Y., & Tang, Y. (2023). A Study on the Mechanism of Digital Technology’s Impact on the Green Transformation of Enterprises: Based on the Theory of Planned Behavior Approach. Sustainability, 15(15), Article e11854. https://doi.org/10.3390/su151511854
Giudici, P., & Raffinetti, E. (2023). SAFE Artificial Intelligence in finance. Finance Research Letters, 56, Article e104088. https://doi.org/10.1016/j.frl.2023.104088
Green Finance Platform. (2018). Green digital finance: Mapping current practice and potential in switzerland and beyond. https://www.greenpolicyplatform.org/sites/default/files/downloads/resource/Green_Digital_Finance_Mapping_in_Switzerland_and_Beyond.pdf
Hasan, M., Hoque, A., Abedin, M. Z., & Gasbarro, D. (2024). FinTech and sustainable development: A systematic thematic analysis using human- and machine-generated processing. International Review of Financial Analysis, 95, 103473–103473. https://doi.org/10.1016/j.irfa.2024.103473
Hogg, H. D. J., Al-Zubaidy, M., Group, T. E. M. S. S. R., Talks, J., Denniston, A. K., Kelly, C. J., Malawana, J., Papoutsi, C., Teare, M. D., & Keane, P. A. (2023). Stakeholder perspectives of clinical artificial intelligence implementation: Systematic review of qualitative evidence. Journal of Medical Internet Research, 25, Article e39742. https://doi.org/10.2196/39742
Huang, C.-C., Chan, Y.-K., & Hsieh, M. Y. (2022). The determinants of ESG for community LOHASism sustainable development strategy. Sustainability, 14(18), Article e11429. https://doi.org/10.3390/su141811429
Jun, X. (2024). AI in ESG for financial institutions: An industrial survey. Social Science Research Network. https://doi.org/10.2139/ssrn.4949354
Katebi, A., & Tehrani, M. (2025). Adoption of AI in construction design: Insights from UTAUT2 and TOE frameworks. Results in Engineering, 26, Article e104981. https://doi.org/10.1016/j.rineng.2025.104981
Kaur, R., Dharmadhikari, S. P., & Khurjekar, S. (2024). Assessing the customer adoption and perceptions for AI-driven sustainable initiatives in Indian banking sector. Environment and Social Psychology, 9(5), Article e1934. https://doi.org/10.54517/esp.v9i5.1934
Lakshminarayanachar, R., Chattopadhyay, R., Ganapathy, K., & Sreeravindra, B. (2024). Navigating ethical and governance challenges in AI: Finance. International Journal of Global Innovations and Solutions. Advance online publication. https://doi.org/10.21428/e90189c8.da2c2ed6
Ligozat, A.-L., Lefevre, J., Bugeau, A., & Combaz, J. (2022). Unraveling the hidden environmental impacts of AI solutions for environment life cycle assessment of AI Solutions. Sustainability, 14(9), Article e5172. https://doi.org/10.3390/su14095172
Lim, T. (2024). Environmental, social, and governance (ESG) and artificial intelligence in finance: State-of-the-art and research takeaways. Artificial Intelligence Review, 57(4), Article e76. https://doi.org/10.1007/s10462-024-10708-3
Mahalakshmi, V., Kulkarni, N., Kumar, K. P., Kumar, K. S., Sree, D. N., & Durga, S. (2022). The role of implementing artificial intelligence and machine learning technologies in the financial services industry for creating competitive intelligence. Materials Today: Proceedings, 56, 2252–2255. https://doi.org/10.1016/j.matpr.2021.11.577
Malhotra, G., & Kharub, M. (2025). Elevating logistics performance: Harnessing the power of artificial intelligence in e-commerce. The International Journal of Logistics Management, 36(1), 290–321. https://doi.org/10.1108/IJLM-01-2024-0046
Matheson, R. (2020, April 23). Reducing the carbon footprint of artificial intelligence. MIT News https://news.mit.edu/2020/artificial-intelligence-ai-carbon-footprint-0423
May, R. D. (2023, November 30). How HSBC fights money launderers with artificial intelligence. Google Cloud Blog. https://cloud.google.com/blog/topics/financial-services/how-hsbc-fights-money-launderers-with-artificial-intelligence
McLeod, S. (2024, December 17). Audit Trail in Qualitative Research. Simply Psychology. https://www.simplypsychology.org/audit-trail-in-qualitative-research.html
Mesidis, J., Lockshin, L., Corsi, A. M., Page, B., & Cohen, J. (2023). Measuring the effect of product and environmental messaging attributes on alternative wine packaging choices. Journal of Cleaner Production, 4ESG31, Article e139502. https://doi.org/10.1016/j.jclepro.2023.139502
Milana, C., & Ashta, A. (2021). Artificial intelligence techniques in finance and financial markets: A survey of the literature. Strategic Change, 30(3), 189–209. https://doi.org/10.1002/jsc.2403
Morgan, J. P. (2024). Coin: A Case Study of AI in Finance. Superior Data Science. https://superiordatascience.com/jp-morgan-coin-a-case-study-of-ai-in-finance/
Morgan, Y.-C., Fok, L. Y., & Susan. (2023). Examining the impact of environmental and organizational priorities on sustainability performance in service industries. International Journal of Productivity and Performance Management, 73(8), 2480–2507. https://doi.org/10.1108/ijppm-02-2023-0053
Nair, A. J., Manohar, S., & Mittal, A. (2024). AI-enabled FinTech for innovative sustainability: promoting organizational sustainability practices in digital accounting and finance. International Journal of Accounting and Information Management. https://doi.org/10.1108/ijaim-05-2024-0172
Nefla, D., & Jellouli, S. (2025). Emerging technologies in finance: challenges for a sustainable finance. Cogent Business & Management, 12(1), 2495191. https://doi.org/10.1080/23311975.2025.2495191
Nishant, R., Kennedy, M., & Corbett, J. (2020). Artificial intelligence for sustainability: Challenges, opportunities, and a research agenda. International Journal of Information Management, 53(53), Article e102104. https://doi.org/10.1016/j.ijinfomgt.2020.102104
Olan, F., Arakpogun, E. O., Suklan, J., Nakpodia, F., Damij, N., & Jayawickrama, U. (2022). Artificial intelligence and knowledge sharing: Contributing factors to organizational performance. Journal of Business Research, 145(1), 605–615. https://doi.org/10.1016/j.jbusres.2022.03.008
Organisation for Economic Co-operation and Development. (2022, November 12). Measuring the environmental impacts of artificial intelligence compute and applications: The AI footprint. https://doi.org/10.1787/7babf571-en
Oyewole, A. T., Adeoye, O. B., Addy, W. A., Okoye, C. C., Ofodile, O. C., Ugochukwu, C. E., Oyewole, A. T., Adeoye, O. B., Addy, W. A., Okoye, C. C., Ofodile, O. C., & Ugochukwu, C. E. (2024). Promoting sustainability in finance with AI: A review of current practices and future potential. World Journal of Advanced Research and Reviews, 21(3), 590–607. https://doi.org/10.30574/wjarr.2024.21.3.0691
Pachot, A., & Patissier, C. (2022). Towards Sustainable Artificial Intelligence: An Overview of Environmental Protection Uses and Issues. Arxiv Preprint. https://doi.org/10.48550/arXiv.2212.11738
Palinkas, L., Horwitz, S., Green, C., Wisdom, J., Duan, N., & Hoagwood, K. (2015). Purposeful sampling for qualitative data collection and analysis in mixed method implementation research. Administration and Policy in Mental Health and Mental Health Services Research, 42(5), 533–544. https://doi.org/10.1007/s10488-013-0528-y
Patil, D. (2025). Artificial intelligence in financial risk assessment and fraud detection: opportunities and ethical concerns. Social Science Research Network. https://doi.org/10.2139/ssrn.5057434
Pham, L. T. M. (2018). Qualitative approach to research a review of advantages and disadvantages of three paradigms: Positivism, interpretivism and critical inquiry. University of Adelaide, 6, 34–47.
Radanliev, P. (2025). AI Ethics: Integrating Transparency, Fairness, and Privacy in AI development. Applied Artificial Intelligence, 39(1), Article e2463722. https://doi.org/10.1080/08839514.2025.2463722
Romeiko, X. X., Zhang, X., Pang, Y., Gao, F., Xu, M., Lin, S., & Babbitt, C. (2024). A review of machine learning applications in life cycle assessment studies. Science of the Total Environment, 912, Article e168969. https://doi.org/10.1016/j.scitotenv.2023.168969
Schmidt, J. (2015). AI in Financial Modeling: Applications, benefits, and development. Corporate Finance Institute; Corporate Finance Institute. https://corporatefinanceinstitute.com/resources/data-science/ai-financial-modeling/
Schumacher, K., Baek, Y. J., In, S. Y., & Nishikizawa, S. (2022). Sustainability reporting in Asia: Are the EU’s initiatives the benchmark for ESG disclosure in the region? Social Science Research Network. https://doi.org/10.2139/ssrn.4244335
Schwartz, R., Dodge, J., Smith, N. A., & Etzioni, O. (2020). Green AI. Communications of the ACM, 63(12), 54–63. https://doi.org/10.1145/3381831
Tornatzky, L. G. & Fleischer, M. (1990). The processes of technological innovation. Lexington
United Nations. (2025). The 17 Sustainable Development Goals. https://sdgs.un.org/goals
van Wynsberghe, A. (2021). Sustainable AI: AI for Sustainability and the Sustainability of AI. AI and Ethics, 1(1), 213–218. https://doi.org/10.1007/s43681-021-00043-6
Verdecchia, R., Sallou, J., & Cruz, L. (2023). A systematic review of Green AI. Wiley Interdisciplinary Reviews: Data Mining and Knowledge Discovery, 13(4), Article e1507. https://doi.org/10.1002/widm.1507
Vrontis, D., Christofi, M., Pereira, V., Tarba, S. Y., Makrides, A., & Trichina, E. (2023). Artificial intelligence, robotics, advanced technologies and human resource management: A systematic review. Artificial Intelligence and International HRM, 172–201. https://doi.org/10.4324/9781003377085-7
Wirtz, B. W., & Müller, W. M. (2019). An integrated artificial intelligence framework for public management. Public Management Review, 21(7), 1076–1100. https://doi.org/10.1080/14719037.2018.1549268
World Economic Forum. (2023). Annual Report 2023-2024. https://www.weforum.org/publications/annual-report-2023-2024/in-full/our-impact-2023-2024/
Xu, J. (2024). AI in ESG for financial institutions: An industrial survey. ArXiv Preprint. https://doi.org/10.48550/arXiv.2403.05541
Yadav, M., & Singh, G. (2023). Environmental sustainability with artificial intelligence. EPRA International Journal of Multidisciplinary Research, 9(5), 213–217. https://doi.org/10.36713/epra13325
Yigitcanlar, T., & Cugurullo, F. (2020). The Sustainability of artificial intelligence: An urbanistic viewpoint from the lens of smart and sustainable cities. Sustainability, 12(20), Article e8548. https://doi.org/10.3390/su12208548
Yu, X., Xu, S., & Ashton, M. (2023). Antecedents and outcomes of artificial intelligence adoption and application in the workplace: the socio-technical system theory perspective. Information Technology & People, 36(1), 454–474. https://doi.org/10.1108/ITP-04-2021-0254
Downloads
Published
How to Cite
License
Copyright (c) 2025 Mohammad Nurul Alam

This work is licensed under a Creative Commons Attribution 4.0 International License.

