The relationship between celebrity endorsement and masstige brand value: The moderating effect of brand credibility

Authors

  • Aneela Jabbar Ph.D. Candidate, Department of Business Administration, Air University Islamabad, Multan Campus, Pakistan
  • Adnan Ahmed Sheikh Associate Professor of Marketing, Department of Business Administration, Air University Islamabad, Multan Campus, Pakistan
  • Syed Hassan Raza Prof. Dr. Syed Hassan Raza, Department of Communication and Media Studies University of Sargodha

DOI:

https://doi.org/10.69565/jems.v3i3.337

Keywords:

Celebrity endorsement, Masstige brand value, Brand credibility, signalling theory

Abstract

Drawing on signaling theory, this research is conducted to fill a gap in knowledge by examining the effects of celebrity endorsement on masstige brand value and the role of brand credibility as a moderator. The research has two objectives: (i) to explore the effects of celebrity endorsement on masstige brand value and (ii) to explore the moderating effect of brand credibility in the relationship between celebrity endorsement and masstige brand value. A survey of 494 respondents was conducted in Pakistan. The results show that celebrity endorsement has a positive effect on masstige brand value and that this effect is moderated by brand credibility. The significant implications for managers and researchers are highlighted.

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Published

2024-08-13

How to Cite

Jabbar, A., Sheikh, A. A., & Raza, S. H. (2024). The relationship between celebrity endorsement and masstige brand value: The moderating effect of brand credibility. Journal of Excellence in Management Sciences, 3(3), 175–183. https://doi.org/10.69565/jems.v3i3.337

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