Impact of Organizational Commitment on Job Burnout: The Mediating Role of Psychological Capital

Abstract

Over the last few decades, the global race among organizations has escalated to maintain competitiveness, which demands long, irregular working hours from employees, which in turn produces job burnout. This article examined the impact of organizational commitment on job burnout in Pakistan. It also investigates the mediating effect of psychological capital on the relationship between organizational commitment and job burnout. Data was collected through a self-administered survey of 200 employees of well-reputed multinational companies in Pakistan. SEM was conducted in AMOS. Results pointed out that organizational commitment had a negative significant impact on job burnout. At the same time, organisational commitment has a significant positive impact on psychological capital. Psychological capital showed a positive impact on job burnout. Psychological capital showed partial mediation between organisational commitment and burnout. Therefore, organizations may benefit by re-formulating their plan of action, providing an encouraging workplace environment to employees so that they may be insulated from emotional exhaustion, depersonalization, and lack of accomplishment, and enhancing organizational commitment and psychological capital, which may produce positive organisational behaviour.