Unveiling the Nexus: How High-Performance Work Practices Influence Employee Innovative Work Behavior through the Lens of Perceived Organizational Support

Abstract

Using a theoretical framework based on signaling theory, the purpose of this study is to explore the spectrum of HPWP (high-performance work practices) that induce personnel to engage in innovative work behavior; it also explores the influence of HPWP on employee IWP (employee innovative behavior) and develops the mediation role of perceived organizational support. In order to improve IWB in five-star hotels, this study is primarily developed as a quantitative investigation based on the positivistic paradigm. Its goal is to uncover the wonders of high-performance work practices. Primary data was gathered by disseminating a self-administered questionnaire via Google Docs complemented by a self-generated Excel sheet. The study's sample is derived from five-star hotels in Pakistan's four major cities: Lahore, Rawalpindi, Islamabad, and Multan. We used SEM bootstrapping and correlation analysis on 365 responses. The findings demonstrated a strong relationship between innovative work behaviors and high-performance work practices among employees in five-star hotels. Furthermore, a mediator between high-performance work practices and innovative behaviors is perceived organizational support that should be given due weightage to benefit human resources.