Journal of Personnel Management

An Empirical Investigation into the Impact of Talent Management, Organizational Learning, and Environmental Dynamism on Sustainable Business Performance in Pakistani Hospitals

Muhammad Abbas — 2023-12-30

Purpose – This paper aims to examine the mediating role of organizational learning and moderating role of environmental dynamism on the talent management in hospitals’ sustainable business performance in the health-care sector of Pakistan.

Design/methodology/approach – The study used a quantitative approach, with an initial sample of 174 Pakistani hospitals. The theoretical framework was based on previous studies of talent management (TM), organizational learning (OL), environmental dynamism (ED) and sustainable business performance (SBP). Partial least squares-structural equation modelling (PLS-SEM) was used to test the study’s hypotheses.

Findings – Talent management mindset (TMM), but not talent management strategy (TMS), has a significant relationship with OL and SBP. OL has a significant direct relationship with SBP, and also mediates the relationship between TMM and SBP but not between TMS and SBP. Research limitations/implications – This work is one of a limited number of studies to empirically address TM, OL, ED and SBP in this context. The study is limited to Pakistani hospitals. It provides theoretical contributions by broadening the knowledge of OL, TM and the multifocal perspective of hospitals’ SBP, a relevant but underexplored issue, offering several avenues for future research.

Practical implications – The findings have beneficial practical implications for both policy makers and managers. First, focusing on talented people will directly improve sustainable performance in the Pakistani health sector. The findings also have important theoretical implications both for Pakistan and countries in similar situations. The study will serve as a reference point for such countries in trying to understand factors influencing SBP.

Originality/value – This is the first study to examine the mediating effect of OL on the relationship between talent management and hospitals’ sustainable business performance in Pakistan, or worldwide.

Examining the influence of Workplace Ostracism and Incivility on Entrepreneurial Intentions: Probing the mediating role of Knowledge Hiding.

Ayesha Mobeen — 2023-12-30

Upon the premises of social exchange theory (SET) and theory of planned behaviour (TPB), this study aimed at hypothesizing and examining a mediation model that investigated the underlying mechanism through which Workplace Ostracism (WO) and workplace incivility (WI) affects on individuals' Entrepreneurial Intensions (EI). The hypothesized relationships were studied using responses from 275 employees from the FMCG sector of Pakistan through a probability sampling technique. For data analysis Statistical Package for Social Sciences SPSS and PLS-SEM were employed. The study revealed that Workplace Ostracism and incivility has a siginificant relationship with individuals' Entrepreneurial Intensions (EI) through the mediating role of knowledge hiding. The conclusion of the study includes a discussion of the findings, as well as their limitations and potential future paths for research.

A comparative study of HR practices in Public & Private Universities in Pakistan. Its impact on employee’s performance.

Faisal Rasheed — 2023-12-30

The purpose of this study is to check out the Human Resource Practices in Public and Private Universities of Pakistan and its impact on employee’s performance. Every firm wants to attain the HR practices in their organizations because of environmental sustainability. The broad aim of my study is to investigate the impact of Human resource practices in different universities Public and Private. The purpose of this research paper is to check the impact of employees training, centralization, supervisor behavior, motivation and rewards. This study also wants to check the relationship between these variables. This research paper used different methods for instrument development one is adaption adoption and self-development. My population frame employees and I have collected data from 100 of employees (Public and 50 Private). Data are collected using a Stratified sampling technique from male and female and cluster sampling technique from Lahore. Regression and correlation analysis was conducted using (SPSS). This study provides guidelines to the governing bodies of the state to manipulate their operations. They should manipulate in such a way that it can attract organizations of their nation to stay in their home country.

Keywords: Training, centralization, supervisor behavior, motivation and rewards.

The effects of training on worker performance operate as a mediator for employee engagement. An examination of the tourism sector

Afzaal Ahmad — 2023-12-30

Companies that want to improve performance of employees and gain a competitive advantage must keep up with tourism sector. Employer-led training that promotes employee engagement and work satisfaction is essential for businesses to achieve and enhance performance. In this study, employee engagement will be used as a mediating variable to examine how training and job environment affect performance. Using the convenience sample approach, 148 responses were supplied by hotel management personnel in tourist locations. The research model analysis process makes use of SMART PLS Ver 3.0 software and partial least squares (PLS). The research sample is the tourism industry situated in popular tourist locations in Pakistan. The respondents of the survey are system developers that oversee development work for a project or as a part of an ongoing project. Although employee training has no direct effect on performance, employee engagement has a significant effect on it. The research's conclusions have managerial repercussions since they highlight the importance of motivating employees in high-skill training to be more proactive and inventive in order to achieve the intended objectives.

The Impact of Electronic Service Quality, Satisfaction and Word of Mouth on Customer Electronic Loyalty: Examining the Mediating Role of Electronic Trust

Muhammad Mohsin — 2023-12-30

Customer loyalty and trust are crucial for a business's viability as customers are more likely to patronize when they have a positive experience. This study sought to investigate how electronic service quality, satisfaction, and word of mouth impact the formation of customer online trust and loyalty. 250 valid responses were gathered via a Google-based survey, employing non-probability purposive sampling for data analysis. Partial Least Squares Structural Equation Modeling (PLS-SEM) was utilized for data analysis. The study revealed a strong and positive correlation between electronic service quality, satisfaction, word of mouth and electronic loyalty. Additionally, the finding emphasizes the moderating influence of electronic trust. This study is a vital addition to the current research on electronic purchasing, assisting online businesses in comprehending and creating customer-focused strategies and marketing plans.