Journal of Personnel Management 2024-04-30T10:11:12+00:00 Editor JPM Open Journal Systems <p>Published biannually with a rigorous double-blind review process, The Journal of Personnel Management is committed to pushing the boundaries of knowledge in human resource management, leadership, and organizational behaviour. It is a dedicated platform for researchers, practitioners, and academicians to share their original research, insights, and expertise in these pivotal areas. By fostering the exchange of ideas, the journal seeks to contribute to the existing body of knowledge and deepen our comprehension of personnel management in the ever-evolving context of contemporary organizations.</p> An Empirical Investigation into the Impact of Talent Management, Organizational Learning, and Environmental Dynamism on Sustainable Business Performance in Pakistani Hospitals 2024-01-22T18:25:17+00:00 Muhammad Abbas Anas A. Salameh <p>This paper examines the mediating role of organizational learning and the moderating role of environmental dynamism in talent management and hospitals’ sustainable business performance in the Pakistani healthcare sector. The study used a quantitative approach, with an initial sample of 174 Pakistani hospitals. The theoretical framework was based on previous studies of talent management (TM), organizational learning (OL), environmental dynamism (ED), and sustainable business performance (SBP). Partial least squares-structural equation modeling (PLS-SEM) was used to test the study’s hypotheses. Talent management mindset (TMM), but not talent management strategy (TMS), has a significant relationship with OL and SBP. OL has a significant direct relationship with SBP and mediates the relationship between TMM and SBP but not between TMS and SBP. Research limitations/implications – This work is one of a limited number of studies that empirically address TM, OL, ED, and SBP in this context. The study is limited to Pakistani hospitals. It provides theoretical contributions by broadening the knowledge of OL, TM, and the multifocal perspective of hospitals’ SBP, a relevant but underexplored issue, offering several avenues for future research. The findings have beneficial practical implications for both policymakers and managers. First, focusing on talented people will directly improve sustainable performance in the Pakistani health sector. The findings also have important theoretical implications for Pakistan and countries in similar situations. The study will serve as a reference point for such countries in trying to understand factors influencing SBP. This is the first study to examine the mediating effect of OL on the relationship between talent management and hospitals’ sustainable business performance in Pakistan or worldwide.</p> 2023-12-05T00:00:00+00:00 Copyright (c) 2023 Journal of Personnel Management The effects of training on worker performance operate as a mediator for employee engagement. An examination of the tourism sector 2024-04-30T10:11:12+00:00 Afzaal Ahmad Muhammed Akram Malik Muhammed Sarfraz <p>Companies that want to improve the performance of employees and gain a competitive advantage must keep up with the tourism sector. Employer-led training that promotes employee engagement and work satisfaction is essential for businesses to achieve and enhance performance. This study will use employee engagement as a mediating variable to examine how training and job environment affect performance. Using the convenience sample approach, 148 responses were supplied by hotel management personnel in tourist locations. The research model analysis process uses SMART PLS Ver 3.0 software and partial least squares (PLS). The research sample is the tourism industry in popular tourist locations in Pakistan. The survey respondents are system developers who oversee development work for a project or as a part of an ongoing project. Although employee training has no direct effect on performance, employee engagement significantly affects it. The research's conclusions have managerial repercussions since they highlight the importance of motivating employees in high-skill training to be more proactive and inventive to achieve the intended objectives.</p> 2023-12-05T00:00:00+00:00 Copyright (c) 2023 Journal of Personnel Management A comparative study of HR practices in Public & Private Universities in Pakistan. Its impact on employee’s performance. 2024-01-02T11:49:17+00:00 Faisal Rasheed Iqra Faiq <p>This study investigates the influence of human resource practices on employee performance at Pakistan's public and private universities. Adopting sustainable HR practices is a goal all businesses share since it contributes to environmental sustainability. My study examines the effects of HR procedures on various public and private colleges. This study investigates the effects of supervisor behavior, incentives, centralization, staff training, and motivation. This study examines how these factors relate to one another as well. This study included a variety of instrument development techniques, including adaptation, adoption, and self-growth. Together with my population frame workers, I have gathered information from 50 private and 100 public personnel. Stratified sampling is used to gather data from male and female participants, whereas cluster sampling is used to gather data from Lahore. Using (SPSS), regression and correlation analysis were carried out. The state's governing authorities can alter its operations by following the principles provided by this study. They ought to exert influence in a way that will entice domestic organizations to remain there.</p> 2023-12-05T00:00:00+00:00 Copyright (c) 2023 Journal of Personnel Management The Impact of Electronic Service Quality, Satisfaction and Word of Mouth on Customer Electronic Loyalty: Examining the Mediating Role of Electronic Trust 2024-03-02T11:35:02+00:00 Muhammad Mohsin Muhammad Adeel Abid Noshaba Maqsood Mehwish Rani Hassan Raza Saliha Shahzadi salihashehzadi092@gmail.comm <p>Customer loyalty and trust are crucial for a business's viability as customers are more likely to patronize when they have a positive experience. This study sought to investigate how electronic service quality, satisfaction, and word of mouth impact the formation of customer online trust and loyalty. 250 valid responses were gathered via a Google-based survey, employing non-probability purposive sampling for data analysis. Partial Least Squares Structural Equation Modeling (PLS-SEM) was utilized for data analysis. The study revealed a strong and positive correlation between electronic service quality, satisfaction, word of mouth&nbsp;and electronic loyalty. Additionally, the finding emphasizes the moderating influence of electronic trust. This study is a vital addition to the current research on electronic purchasing, assisting online businesses in comprehending and creating customer-focused strategies and marketing plans.</p> 2023-12-05T00:00:00+00:00 Copyright (c) 2023 Journal of Personnel Management Examining the influence of workplace ostracism and incivility on entrepreneurial intentions: probing the mediating role of Knowledge hiding 2024-03-03T08:03:58+00:00 Muhammad Adeel Abid Muhammad Mohsin Ayesha Mobeen <p>Upon the premises of social exchange theory (SET) and theory of planned behavior (TPB), this study aimed at hypothesizing and examining a mediation model that investigated the underlying mechanism through which Workplace Ostracism (WO) and workplace incivility (WI) effects on individuals' Entrepreneurial Intensions (EI). The hypothesized relationships were studied using responses from 275 employees from the FMCG sector of Pakistan through a probability sampling technique. For data analysis, Statistical Package for Social Sciences SPSS and PLS-SEM were employed. The study revealed that Workplace Ostracism and incivility have a significant relationship with individuals' Entrepreneurial intentions (EI) through the mediating role of knowledge hiding. The study's conclusion includes a discussion of the findings, as well as their limitations and potential future paths for research.</p> 2023-12-05T00:00:00+00:00 Copyright (c) 2023 Journal of Personnel Management