FARID, M. T.; SHOUKAT, I. Rethinking Performance: The Challenge of Identifying and Dealing with Mediocrity. Journal of Excellence in Management Sciences, [S. l.], v. 1, n. 2, p. 59–81, 2022. DOI: 10.69565/jems.v1i2.55. Disponível em: https://journals.smarcons.com/index.php/jems/article/view/55. Acesso em: 3 oct. 2026.