https://journals.smarcons.com/index.php/jeba/issue/feed Journal of Excellence in Business Administration 2024-11-05T14:25:08+00:00 Editor jeba jeba@smarcons.com Open Journal Systems <p>The Journal of Excellence in Business Administration is a premier double-blind peer-reviewed publication, dedicated to advancing the forefront of knowledge in the field of business administration. Published biannually, it offers a platform for rigorous research, innovative methodologies, and insightful analyses aimed at fostering excellence in business practices worldwide.</p> https://journals.smarcons.com/index.php/jeba/article/view/350 Evaluating AI’s Impact on Asset Pricing and Derivatives: A Cross-Country Analysis 2024-08-29T18:08:31+00:00 Muhammad fahem ullah muhammadfaheemullah6@gmail.com Junaid iqbal J.Iqbal024@hotmail.com Muhammad musaddique latif musaddiquelatif@gmail.com Seyd attiya hassan attiyahassan78@gmail.com Amna saeed ahmad amna2703@gmail.com <p>This study explores the effect of AI-based techniques on asset pricing and derivatives through a cross-country analysis of monetary markets in the US, the Unified Realm, Canada, and Australia. Using fictitious data and SmartPLS for analysis, the examination inspects how AI approaches, including AI, profound learning, and support learning, influence gauging accuracy and asset valuation contrasted with customary monetary models. The discoveries propose that nations with higher reception paces of AI techniques experience upgraded prescient execution and more exact pricing of assets and derivatives. In particular, profound learning models beat customary strategies in determining stock market patterns. In spite of these bits of knowledge, the review recognizes impediments like the dependence on fictitious data, expected challenges in model interpretability, and fluctuating levels of AI reception across various districts. The examination features the requirement for future investigations to investigate a more extensive scope of geologies, consolidate certifiable data, and address functional execution challenges.</p> 2024-06-05T00:00:00+00:00 Copyright (c) 2023 Journal of Excellence in Business Administration https://journals.smarcons.com/index.php/jeba/article/view/354 The role of environmental accounting in attracting foreign investment in Chinese companies 2024-09-09T17:10:52+00:00 Aamir shehzad Shehzad Shehzadaamir706@gmail.com Junaid Iqbal J.Iqbal024@hotmail.com Joe Xan Feuxhang Ma feuchangma23@gmail.com Syed Attiya Hassan Attiyahassan00234@gmail.com <p>This research examines the role of environmental accounting in molding foreign investment fascination for Chinese organizations. The purpose of the study is to investigate the way that straightforward environmental accounting rehearses impact foreign financial backers' choices, recognize key environmental markers influencing financial backer insights, and survey the essential implications for Chinese firms. Utilizing an exact methodology with a cross-sectional design, data from 100 Chinese organizations were broke down utilizing regression and connection investigations. The findings uncover a positive connection between's environmental accounting rehearses and foreign investment fascination, underscoring the essential significance of manageability rehearses. Explicit environmental markers, including fossil fuel byproducts and asset utilization, altogether impact financial backer insights. The study contributes theoretically by progressing environmental accounting literature and practically by offering key direction for Chinese organizations and foreign financial backers. The results highlight the interconnectedness of environmental obligation and monetary performance in the worldwide commercial center.</p> 2024-06-05T00:00:00+00:00 Copyright (c) 2024 Journal of Excellence in Business Administration https://journals.smarcons.com/index.php/jeba/article/view/369 Challenges and Strategies for Enhancing Customer Experience in the Service Industry: A Case Study Approach 2024-11-05T14:01:10+00:00 Naeem Zohaib Zohaib_Naeem@cob.umm.edu.my <p>The service industry faces increasing pressure to enhance customer experience (CX) amidst evolving technological advancements, customer expectations, and market competition. This study investigates the challenges and strategies employed by service organizations to improve CX through a qualitative, case study approach. Data were collected via interviews with key stakeholders, document analysis, and observations across multiple service organizations, and analyzed using a thematic framework. Findings reveal four major challenges in CX management: technological integration, employee engagement, personalization efforts, and operational constraints. The study identifies specific strategies employed to address these challenges, including the incremental adoption of technology with focused employee training, the implementation of employee engagement initiatives, the use of privacy-conscious personalization techniques, and the development of flexible operational models for demand fluctuation management. The findings underscore the importance of a balanced approach to technology, the pivotal role of employee engagement, and the need for data-driven personalization and operational resilience. This study provides practical implications for CX managers in the service industry and contributes to existing literature by offering insights into effective CX management practices. Further research is recommended to explore these strategies across different sectors and assess their long-term impact on CX.</p> 2024-06-05T00:00:00+00:00 Copyright (c) 2024 Journal of Excellence in Business Administration https://journals.smarcons.com/index.php/jeba/article/view/371 Employee Perceptions of Work-Life Balance Policies: A Study of Organizational Commitment and Job Satisfaction 2024-11-05T14:25:08+00:00 Hassan Raza Razahassan@brc.edu.pk <p>Organizations have increasingly implemented work-life balance (WLB) policies in recent years&nbsp;to foster employee well-being and enhance job satisfaction and commitment. This study investigates employee perceptions of WLB policies in relation to organizational commitment and job satisfaction. Using a qualitative approach, data were collected through semi-structured interviews with employees across various departments in a medium-sized organization. Key findings reveal that perceptions of WLB policies are closely linked to both job satisfaction and organizational commitment, with positive perceptions enhancing loyalty and productivity, while negative perceptions are linked to increased job dissatisfaction. The findings underscore the importance of supportive leadership, flexibility, and transparency in policy implementation. This research contributes to understanding the role of WLB in organizational success and offers practical recommendations for enhancing employee satisfaction through effective WLB practices.</p> 2024-06-05T00:00:00+00:00 Copyright (c) 2024 Journal of Excellence in Business Administration https://journals.smarcons.com/index.php/jeba/article/view/253 Challenges of Online Business In Pakistan; Buyer’s Perspective 2024-05-05T18:22:13+00:00 Muhammad Tufail muhammadtufail0085@gmail.com Farrukh Fazal Farrukhghumro@Gmail.com <p>The main aim of the study is to highlight the challenges in online business in Pakistan. Apart from the challenges some other factors; buyers' perceptions, preferences, experiences and frequency of online shopping, were also studied. For this purpose, the research was conducted in the South Punjab region of Pakistan, and the sample consisted of 48 business students from the public university named Bahauddin Zakariya University. Exploratory research was employed, and questionnaires were delivered through the mail. The response rate remained at 70%, which was quite acceptable. Out of the 34 respondents, 21 were male students and the responses were analysed using content analysis techniques. The results showed that buyers were preferring online business because of the convenience. However, they were hesitant due to trust issues that could be mitigated by a review and rating system. Understanding the nuances of online business challenges and exploring the barriers to the seamless adoption of online business in Pakistan is imperative to unlocking the full potential of e-commerce as a driver of economic growth. It not only provides valuable insights for decision-making for policymakers, businesses, and consumers, but is also helpful for researchers interested in developing innovative solutions, improving consumer experiences, and conducting consumer research.</p> 2024-06-05T00:00:00+00:00 Copyright (c) 2024 Journal of Excellence in Business Administration